Commercial kitchens only. We do not service household appliances.

Commercial ice machine repair.

Low production, thin or cloudy cubes, no harvest. CFESA-certified technicians for cubers and remote systems across Illinois and eastern Iowa.

What the technician checks

Water filter condition, and replacement with the date written on the cartridge.
Supply voltage and amp draw measured against the nameplate.
Freeze cycle time recorded, then harvest cycle time recorded.
A second cycle run to confirm production before the tech leaves.
Delime and sanitise where scale is present.
Condenser, water-cooled or air-cooled, and the drain line.

Findings go on the work order, with measured values, not a tick box.

In warranty or out

We are an authorised service agent for a number of the lines we carry. Send the model and serial and we will tell you whether the repair is covered before the visit.

Parts

OEM and aftermarket, quoted from your model number. Counter pickup at all three branches.

On a maintenance cycle

Ice machines are the strongest case for a maintenance cycle: water quality decides their lifespan, and it changes slowly enough to be missed.